Case Studies

Your Salesforce Org Has Problems You Don’t Know About Yet

Case Study Building the Org Health Scorecard: A CRM Infusion Internal Tool A native Salesforce diagnostic platform that delivers a complete, scored org health assessment across five metadata categories — in under 30 seconds, replacing 2–3 hours of manual Setup navigation per engagement. <30s Full org healthassessment 2–3 hrs Manual Setup timeeliminated per engagement 5…

AI-Powered Flow Documentation

Case Study Turning Salesforce Flows Into Plain-English Documentation — Automatically A native Lightning App Page tab that inventories every Flow in the org, generates structured plain-English documentation via AI, and exports it to PDF — in seconds, with zero manual effort. 100+ Flowsdocumented ~45 min Savedper Flow Seconds Time togenerate 0 Manualeffort Project Snapshot Project…

Real-Time Deal Intelligence

Case Study A Live Deal Health Score Built Natively on the Salesforce Opportunity Object A 0-to-100 composite score across six Salesforce-native factors — calculated automatically, surfaced on every Opportunity record, requiring zero manual input. ~3 hrs Recovered per repper week 0–100 Composite dealhealth score 6 Independently weightedscoring factors 0 Manual inputsrequired Project Snapshot Project Opportunity…

How CRM Infusion Moved Twice as Fast in Salesforce

Case Study How CRM Infusion Moved Twice as Fast in Salesforce An AI-native MCP server that puts your entire Salesforce org one conversation away — no Lightning UI required. 2x+ Faster on coreSalesforce workflows 95%+ Pipeline reviewtime reduction 13 Purpose-builtSalesforce tools 0 Lightning UIpage loads required Project Snapshot Project AI-Native Salesforce Control via Custom MCP…

Taming Complex Business Onboarding

Case Study Taming Complex Business Onboarding in Salesforce Guardrails, clean data, and a guided experience advisors actually trust — replacing an open-ended manual process with a single Screen Flow that makes it hard to do the wrong thing. 30–50% Expected drop inonboarding data issues 10+ min Saved perclient onboarding 1 Guided entry pointfor all new…

Strategic Automation of the “Introduction Email”

Case Study Eliminating 180+ Hours of Manual Work — Every Single Month How CRM Infusion replaced a high-touch, error-prone onboarding email process with a fully automated, self-healing Salesforce Flow system — handling 1,100+ customer communications monthly with zero manual drafting. 1,100+ Automated emailsper month 180+ hrs Manual laboreliminated monthly 99%+ Time savingsper email 100% Messagingconsistency…